Yesterday, my iPhone stopped responding to touches or button presses. Now, this particular iPhone (an 8 GB, non 3G) has been acting up almost since I got it but it was never really a big issue. It would become unresponsive for a few seconds and then kick back in. Now, however, it simply does not load, charge or sync with iTunes. In fact, iTunes doesn’t even recognize that it is plugged in.
So to any of my friends who’ve tried reaching me by phone, send me an e-mail instead. Hopefully, Apple does me right and gives me a new iPhone. Surely they can spare an old model with everyone lusting for the 3G iPhone now!
That sucks to hear. I know how much of a drag it is to go without a cellphone. On a good note, Apple is really good with their customer service. Just take it in to the “Genius Bar” and tell them what is happening and they should issue a new one. If they try and tell you otherwise, tell them you read a bunch of forums about the same issues and how Apple replaced them with a new one.
The only downside, is I noticed the new phone is only under warranty until the old one was supposed to expire. So what are we supposed to do when this happens 5 or 6 months down the road? Give Apple another 300 bucks, I sure hope not…
Whoops can you delete this comment and the last one
Hehe…don’t worry about it “anon”…
Justin, the only trouble is I’m already out of the warranty. My hope is that they’ll do me a solid and just fix or replace it with the same old model. If not, I’m ditching my AT&T plan and going cellphone-less for a little while. Since I don’t have a steady stream of income I probably shouldn’t be giving AT&T $70 a month anyway.
Well, Apple gave me a brand new 8 GB iPhone. I actually was under warranty so it all worked out very smoothly. My old iPhone actually turned on but the Apple rep, Darrin, went ahead and switched me to a new iPhone to make sure I didn’t keep having issues with it. I love getting shiny new Apple stuff so it was a great surprise!
I finally broke down and got my first ever iPhone. Now that it can get my email from Outlook (and my Verizon contract was up), I could justify the cost. I purchased the extended warranty just in case quirky stuff like that happens, though! Maybe I’m a sucker for paying an extra $70… but I don’t want any issues in case I have an issue.
Caseys last blog post..Composting in the City
@ Casey
I don’t think it is a waste of money. Adam and I have both had issues already with our phones. Luckily, mine was under warranty when it happened. But since then, my warranty has now expired. I have my fingers crossed it doesn’t happen again.
Well Casey, luckily economics gives us a good model to see if it was a waste of money. If your iPhone breaks during the extended warranty period, then clearly it was worth the money!
Personally, I tend to avoid extended warranties but would like the peace of mind they provide. My Macbook Pro was under just the standard Apple warranty and is still working fine but then my iPhone has been causing issues. It all really depends on the luck of the assembly line draw.