Apple’s great customer service comes through! A few days ago my iPhone stopped responding to any and all inputs. Even iTunes would not see the device. Well, Darrin, the Apple genius guy, was able to get my old iPhone working but still exchanged it for a brand new iPhone just because of all the issues I had with my old model.
Turns out my old iPhone was still under warranty so everything was covered under the original warranty. Still, it makes me wonder what will happen if I have issues with this phone, especially since Apple does not extend the warranty out when the phone is exchanged. Already, it seems that it’s not super-responsive and isn’t pulling my e-mails as seamlessly as before (I have to keep pressing refresh before any mail shows up). Still, I’ll chalk it up to breaking this new iPhone in, but if it doesn’t work perfectly in a week or two I might be taking another trip to the Apple store.
