Recently I haven’t been updating this blog and our various blogs run through The 42nd Estate as much as I’d like but for good reason. We’ve been doing a lot of behind the scenes work to pump out new services and implement a slick new design for The 42nd Estate. Well, a few days ago we uploaded our new design to The 42nd Estate’s site and rolled out our service packages and I was very excited to finally print off some new business cards too with our new logo. A marathon session of working on the card design and a few other tasks kept me up past midnight one night. I thought I was coherent enough and had finalized the design so I uploaded it to Vistaprint and ordered a set of cards.
Well, a few days ago the cards arrived and they’re clean and slick but there’s one small issue. It’s barely noticeable but, well, check them out yourself:
Notice anything a little off?
Yup, our site url at the bottom of the card is ever so slightly slanted. D’oh!
Now, I don’t believe in throwing something out just because it’s slightly imperfect, especially since the cards are still fully functional, but it taught me a valuable lesson. Never order business cards after midnight!
Now…that was the post I was going to write, but then I took another look at these cards. In particular, I opened up another box and took a look inside. Lo and behold, this box had cards that were not quite as slanted!
It wasn’t entirely my fault!
So, then I gave VistaPrint a ring, explained the situation of the some good, some not so good cards. They quickly explained that it was partly my fault due to not placing the card entirely within the dotted line border, but they would still credit me the full cost of all 1,000 cards and help me order up a new batch!
What amazing customer service! Even though it was partly my fault that half the cards look terribly slanted and cutoff, they still gave me a full refund!
Sorry to have misled you all for a few paragraphs, but that post title was just too good to not use.
So the real moral of the story? Maybe you should order business cards after midnight, but only if you’re a night owl and excel in these conditions. Otherwise, save it for the morning! Oh, and of course use Vistaprint for your business cards as they have amazing customer service.